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Comuníquese con nosotros

Find the best way to get help and connect with USPS®. Fill out a short form or get tips to fix some of the most common issues right from your computer.

If you still need more help, see the contact information for technical support, Postal Store orders, and more.

Envíenos un correo electrónico

Use our online form to answer a few questions about your issue. Please provide as much detail as you can.

Buscar una oficina postal

Find the nearest USPS location by city and state or ZIP Code. Get contact information, hours, and more.

Check Postal Holidays

Postal facilities are closed on federal holidays. See a list of all upcoming USPS holidays and events.

Comuníquese con USPS

Ampliar Todos

Información general

For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. The most common questions have to do with tracking packages or delayed delivery.

Preguntas Frecuentes

Servicio al Cliente por Correo Electrónico

Centro de Atención al Cliente

Connect with our customer service representatives to help resolve your issue and get back on track.

Correo electrónico: USPS® Customer Service
Llame al 1-800-ASK-USPS® (1-800-275-8777)

Horarios
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Federal Relay Services – TTY Access for Deaf & Hard of Hearing
Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can communicate with USPS by using the Federal Relay’s TTY services. Connect with the Federal Relay using the following toll-free numbers:

  • 1-800-877-8339 – TTY/ASCII for persons with hearing and speech impairments
  • 1-800-845-6136 – for persons with hearing and speech impairments who wish to speak only in Spanish
  • 1-866-377-8642 – for hearing persons with speech impairments

For more details and a full list of TTY services, go to Federal Relay TTY.

Asistencia Técnica

El equipo de Asistencia Técnica puede ayudar cuando una aplicación o formulario del sitio web no funcionan correctamente. If you have trouble using one of the following, please give us a call.

  • Click-N-Ship®
  • Presentar un Reclamo
  • Apartados postales
  • The Postal Store®
  • Cuentas de USPS

1-800-344-7779

Horarios
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Asistencia de Informed Delivery
Si necesita ayuda con el servicio de Informed Delivery, envíe un correo electrónico al Asistencia para Usuarios de Informed Delivery.

Domestic & International USPS Tracking

Para ver el estado más reciente de sus paquetes, ingrese su número de rastreo en cualquier cuadro de búsqueda en USPS.com.

NOTA: The tracking information available to customer service representatives is the same information you will see on USPS Tracking®. If you’d like to speak with a representative about another issue with your package, please call us.

1-800-222-1811

Horarios
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Respuestas de Informed Delivery

Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. If you need more help, please send us an email.

Preguntas Frecuentes

Asistencia para entregas de Informed Delivery

Stamps & Free Shipping Supplies

To get help with stamps or other USPS merchandise, please see the following resources:

Estampillas y Pedidos de The Postal Store

+1-800-STAMP24 (+1- 800-782-6724).
Call with questions about stamps or orders placed online through The Postal Store®.

Horarios
Monday – Friday 8 AM – 8 PM ET
Saturday 8 AM – 6 PM ET
Cerrado los Domingos y Días Feriados Postales

Suministros Para Envíos Sin Cargo

1-800-610-8734
Llámenos para pedir cajas de envío, sobres y formularios postales sin cargo, o para informar un problema con su pedido de suministros para envíos.

Horarios
Monday – Friday 7 AM – 11 PM ET
Saturday 7 AM – 6 PM ET

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